faq's
we're here to simplify natural hair routines
payments & safety
We accept payments from major credit/debit card companies like Visa, Mastercard with Payfast. You are also welcome to do a manual order via whatsapp that will require eft bank payments.
shipping & delivery
Shipping rates can vary depending on your shipping option chosen at checkout.
Here are the full details of our shipping policy
Yes, we offer free shipping for all orders over R950
We only ship in South Africa at the moment, but we plan on shipping silkytosatin all over the world soon.
order & processing
If your order hasn't been processed, packed or shipped there's a possibility that we will be able to cancel and refund your full amount. Please contact info@silkytosatin.co.za or whatsapp 0671689893 with your order number and wait 72hours for a response. Kindly note we are closed during weekends & public holidays.
We regularly update our page with new stock, or returned stock. You can sign up to our email list and be notified when it becomes available.
We only ship in South Africa at the moment, but we plan on shipping silkytosatin all over the world soon.